Last updated: June 12, 2026
These Terms of Service ("Terms") govern your access to and use of CrewareOS, operated by Aware LLC ("we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
By accessing or using CrewareOS you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or your organisation, and agree to comply with all applicable laws and regulations.
CrewareOS is a software-as-a-service ("SaaS") platform that allows organisations to manage employee records, log notes, and share information among team members. We reserve the right to modify, suspend, or discontinue the Service at any time without notice or liability.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use. We are not liable for any loss or damage arising from your failure to maintain account security.
You may not share login credentials, create accounts for others without authorisation, or use the Service to impersonate any person or entity.
You agree not to use the Service to:
You retain ownership of all data and content you submit to the Service ("Your Data"). By using the Service, you grant us a limited, non-exclusive licence to store, process, and transmit Your Data solely to provide the Service to you.
You are solely responsible for the accuracy, legality, and appropriateness of Your Data. You represent and warrant that you have all rights necessary to submit Your Data and that doing so does not violate any third-party rights or applicable law.
We are not responsible for and expressly disclaim all liability for any content you store, share, or transmit using the Service.
Paid plans are billed in advance on a monthly basis. All fees are non-refundable except as required by law or as expressly stated in these Terms. We reserve the right to change pricing at any time with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
Failure to pay may result in suspension or termination of your account. You are responsible for all taxes applicable to your use of the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
We do not warrant that the Service will meet your requirements, that it will be available at any particular time, that it will be secure or free from bugs or viruses, or that any errors will be corrected. You use the Service entirely at your own risk.
Aware LLC makes no representation or warranty regarding the compliance of the Service with any specific regulatory framework, including but not limited to employment law, data protection law, or HR regulations in your jurisdiction. You are solely responsible for ensuring your use of the Service complies with all applicable laws.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AWARE LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).
These limitations apply regardless of the legal theory giving rise to the claim, whether in contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Aware LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) Your Data; (c) your violation of these Terms; or (d) your violation of any third-party right or applicable law.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, and without liability. Upon termination, your right to use the Service ceases immediately. You may request deletion of Your Data within 30 days of termination; after that period, we may delete it without further notice.
You may cancel your account at any time through the settings page. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.
All intellectual property in the Service, including the software, design, trademarks, and content created by us, is owned by Aware LLC or our licensors. Nothing in these Terms transfers any intellectual property rights to you. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.
The Service may integrate with or link to third-party services (including Stripe for payment processing and Supabase for data storage). We are not responsible for the practices, content, or reliability of any third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
These Terms are governed by the laws of the State of Wisconsin, United States, without regard to conflict of law provisions. Any dispute arising from these Terms or your use of the Service shall be resolved by binding arbitration in La Crosse, Wisconsin, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
We may update these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or by email. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Aware LLC regarding the Service and supersede all prior agreements, representations, and understandings. If any provision is found unenforceable, the remaining provisions continue in full force.
For questions about these Terms, contact us at tglewis247@gmail.com or visit crewareos.com.